The Story
This opportunity sits within the IT division of one of Australasia’s largest and most diversified healthcare businesses.
Technology is a key enabler of the organisation’s continued growth and transformation. The IT function is responsible for delivering enterprise technology services, managing infrastructure and applications, and driving strategic programs that modernise systems, processes and ways of working across the business.
As part of this journey, the organisation is investing in strong change leadership to ensure that transformation initiatives are successfully adopted and embedded across the workforce.
The Role
Reporting to the PMO and based in the CBD, the Change and Communications Specialist will play a key role in supporting technology and business transformation programs across the organisation.
This role is focused on ensuring that employees, stakeholders and teams are ready to adopt new systems, processes and ways of working introduced through IT initiatives. You will partner closely with project managers, IT leaders and business stakeholders to plan, design and deliver effective change and communication strategies.
Day-to-day, you will:
- Lead change management activities across multiple technology initiatives and transformation programs
- Conduct impact assessments and change readiness evaluations to understand how projects affect teams and stakeholders
- Develop and execute communication strategies to ensure clear and consistent messaging across the organisation
- Create communication materials such as updates, newsletters, presentations and town hall content
- Design and deliver training programs and supporting materials to ensure successful adoption of new systems and processes
- Work closely with project teams and sponsors to ensure change activities are integrated into project delivery
- Build and manage a network of Change Champions to support communication and adoption across the business
- Monitor change progress and track business readiness to ensure successful transition to business-as-usual operations
This role will also play an important part in promoting best practice change management frameworks and helping build organisational capability in managing change effectively.
What You Bring to the Role
You are an experienced change professional who understands how to guide organisations through technology-driven transformation while keeping people at the centre of the process.
Key skills and experience include:
- 5+ years’ experience in change management within complex organisational environments
- Proven experience supporting technology or system implementation programs
- Experience developing change strategies, communications and training materials across the full project lifecycle
- Strong stakeholder engagement skills with the ability to influence and build trust across business and IT teams
- Experience conducting change impact assessments and business readiness activities
- Ability to design and deliver training and facilitate workshops with end users and stakeholders
- Strong written and verbal communication skills, capable of producing high-quality communications and presentations
- Excellent organisational, analytical and problem-solving skills
- Experience using structured change management methodologies such as Prosci or ADKAR is highly desirable
What’s in It for You?
Join a well-established organisation at an exciting time of transformation.
You’ll drive major technology and business initiatives, working with experienced IT leaders across a large enterprise.
You’ll shape how change is delivered and embedded, making a real impact while developing your skills in organisational change, communications, and transformation delivery.
Be part of a collaborative, supportive team and seize the opportunity to influence meaningful change while growing your career in a stable, forward-looking environment.
Next Steps
If you’re passionate about helping organisations successfully navigate change and want to play a key role in major technology initiatives, we’d love to hear from you.