The Story

This opportunity sits within a well-established Australian retail organisation with a strong national footprint and a loyal customer base. The business is currently navigating an exciting phase of transformation, including upcoming ERP and POS migration programs.

To support this journey, they are strengthening their Business Systems team to ensure operational continuity and system stability across their core platforms.

This 12-month fixed term contract will play a critical role in supporting BAU operations while the broader transformation roadmap progresses — with strong potential for extension.

The Role

Reporting to the Business Systems Manager, this role focuses primarily on L2/L3 application support, ensuring the reliability and performance of key retail systems.

Day to day, you will:

• Provide second-level functional and technical support to users
• Troubleshoot and resolve incidents across retail applications
• Analyse and resolve system issues through back-end SQL investigation
• Work closely with vendors and internal IT teams to deliver solutions
• Support integrations between applications
• Document business requirements and technical specifications
• Assist in testing, implementation and change management activities
• Contribute to training and user documentation where required

You will operate in an ITIL-based service management environment, taking ownership of issues through to resolution and ensuring minimal disruption to business operations.

What You Bring To The Role

• Proven experience supporting retail systems within a retail environment
• Strong L2/L3 application support capability
• Advanced SQL and RDBMS skills, including data modelling, querying and optimisation
• Solid hands-on experience with Microsoft SQL Server, particularly back-end analysis
• Experience operating within an ITIL service management framework
• The ability to quickly learn new systems and step into an existing BAU workload with minimal ramp-up time
• Strong troubleshooting and analytical skills, with the ability to investigate issues at database level
• Clear and confident communication skills, comfortable engaging with internal business stakeholders as customers
• A proactive approach with the ability to work autonomously while collaborating effectively within a team

Desirable (but not essential) skills include:

• Exposure to retail platform Aptos
• Scripting capability (Python or PowerShell)
• Relevant tertiary qualification in IT

What’s In It For You?

• 12-month fixed term contract with a strong likelihood of extension (up to two years)
• Exposure to a significant ERP and POS transformation program
• Opportunity to play a key role in stabilising and supporting a core retail systems landscape
• Collaborative and supportive IT team environment
• A business that values initiative, ownership and proactive problem-solving
• Genuine opportunity to grow your exposure to enterprise-level transformation while maintaining strong hands-on technical capability

This is an excellent opportunity for a capable Systems Analyst who wants stability, responsibility, and exposure to transformation — all within a supportive and commercially focused retail environment.

The Story

Sinapse is Australia's premier boutique IT consulting firm, born from four senior executives' vision to revolutionise professional services. Over 16 years, they've built an exceptional reputation for delivering smart, cost-effective solutions across Capital Intensive Industries, Life Sciences, Manufacturing, and the Public Sector.

What sets them apart? Their diverse, gender-balanced team of experts and all onshore resources. They offer exposure to varied, challenging projects across Resources, Pharmaceutical, Retail, and Not-for-Profit sectors.

As a result of significant growth they are looking for a SAP B1 Functional Consultant to join the team. 

The Role

They are looking for an experienced SAP Business One Functinoal Consultant to join on a 12 month+ contract, with the potential to move to a permanent role.   The successful applicant will be part of a team of consultants who design and deliver the SAP B1 offering for their clients and then play a role in the post go live support to clients.

Richmond-based, the successful applicant will be supported by a strong team within what is a dynamic and growing consulting organisation. 

To succeed in the role, you’ll need proven experience as an SAP B1 Functional Consultant. You should have solid experience across SAP Business One environments—including implementation, post-go-live, and hyper-care phases— with a good understanding of SAP B1 functional processes to support effective troubleshooting and requirement translation. 

Key Responsibilities include:

• Act as a primary point of contact for post-go-live SAP B1 functional support across one or more client environments

• Own and manage the support backlog, including issue triage, prioritisation, root-cause analysis, and resolution

• Work closely with business users, SMEs, and SAP support team to resolve functional issues, process gaps, and usability challenges

• Identify recurring issues, process inefficiencies, and training gaps, and recommend practical improvement initiatives

• Provide hands-on SAP B1 configuration and adjustments to support evolving business requirements.

• Deliver targeted user training, refresher sessions, and knowledge transfer to improve user confidence and adoption

• Maintain and enhance support documentation, user guides, and knowledge articles

• Support change management activities, ensuring changes are well understood, adopted, and aligned with SAP B1 best practices

• Collaborate with project teams to provide implementation support and hypercare coverage during and immediately after go-live

• Promote operational excellence, ensuring SAP B1 is used effectively, consistently, and with minimal disruption to business operations

What You Bring To The Role

• Proven experience as an SAP Business One Functional Consultant, with strong hands-on exposure to Boyum solutions, Business Process Automation (BPA), and SAP Business One Integration Framework (B1iF)

• Proven experience as a functional consultant working on SAP B1 Implementation supporting all phases from Design, to Configuration, SAP B1 installation (server and database), specifically HANA database, User testing and training, to go live activities. 

• Proven experience in SAP B1 environments, particularly post-implementation and hypercare phases.

• Strong functional understanding of end-to-end SAP Business One business processes

• Solid technical capability across Boyum add-ons, BPA workflows, and B1iF integrations

• Confident in end-user support and training delivery, with a practical, hands-on approach to issue resolution.

What's In It For You

Join a company that values expertise, innovation, and professional growth!

You'll work with a diverse client base across multiple industries, allowing you to expand your skills and make a meaningful impact on business transformation projects.

Next Steps

Ready to take your SAP expertise to the next level?

We'd love to hear from experienced SAP Business One professionals who are passionate about client success.  Reach out to Alecia on alecia.britz@affix.com.au or Jacqui on jacqui.roberts@affix.com.au

The Story

A leading consumer services business that has been on a transformation journey and continues to make positive changes to the business.
 

The Role

This role is leading the change program for the Strategic Vendor Partner Transition.  It will bring expert-level knowledge to drive the change program in a hands-on capacity, ensuring internal and external readiness, with minimal business disruption. 

The role requires strong organisational change management (OCM) capability, proven experience working in complex IT environments, and a pragmatic, delivery-focused approach.  Outsourcing environment experience required.

Working with a Project Manager this role will be for an individual who can roll their sleeves up and get involved in change impact assessments, comms plan development, writing and delivering comms around the change, stakeholder management at all levels of the organisation

This is a fast-paced business working under a hybrid arrangement of 3 days in office and 2 days at home.  It is an initial 6-month contract.

What You Bring To The Role

• Qualifications aligned to change frameworks (eg Prosci, ADKAR).

• Proven experience as an IT Change Manager or OCM specialist in large or complex organisations.

• Hands-on experience managing transitions to outsourced or managed service providers.

• Strong organisational change management expertise, including communications, stakeholder management, and change impact analysis.

• Excellent interpersonal and influencing skills, with the ability to engage at all levels of the organisation.

• Strong facilitation, communication, and documentation skills.

What's In It For You

• Competitive daily rate
• Flexible hybrid work arrangement
• Work with a welcoming, people-focused team that values collaboration
• Join at an exciting time when the focus is on transformation and improvement

Next Steps

This role will suit an experienced Change Manager who has worked across technology-specific programs as well as some organisational change.  

If this might suit you please apply now to be considered or email me queries on jacqui.roberts@affix.com.au.  

• Executive position

• Melbourne based 

• Founded in 2014 | Listed in 2018 

• Team of 20 FTE

The Story 

Renowned is defining a new category: Local Expert Marketing. The battle for the property listing is won online before an agent is contacted. Their mission is to ensure that when homeowners do their research, those agents stand out as the undisputed local choice.

The Renowned Ecosystem. Following the strategic merger of RateMyAgent and Curated Social, they have created a complete professional-facing platform. While RateMyAgent captures the consumer trust (the reputation), Renowned provides the automated system to turn that trust into "always-on" marketing content.

Their Value Proposition. They solve the industry's fundamental challenge, winning the next listing through three pillars:

1. Visibility: Achieving omnipresence across key digital channels.

2. Authenticity: Using real data and social proof to build authority.

3. Automation: Implementing systems where great service automatically generates great marketing.

In short, Renowned help agents and brokerages ensure that success follows trust, enabling them to transition from endless prospecting to effortless attraction.

The Role

Reporting directly to the CEO (based in the US), the Chief Product & Technology Officer will own product vision, strategy, and execution across Australia, New Zealand, and the US. 

As a key member of the executive leadership team, the CPTO will be responsible not only for strategic product vision but also for operational delivery across all platform services, apps, and data products that drive revenue and profit growth.

This role is ultimately responsible for delivering an excellent customer experience that enables Renowned to be the market leader in all three markets. But it also goes beyond that. This would be a key role in shaping and leading the business in Australia. 

The CPTO shares accountability for Renowned's global P&L, including revenue and profit targets, and must ensure product delivery aligns with the company's sales and retention growth objectives.

What do we need? 

We need someone who makes decisions, gets on with it and drives real change. This isn't a role about maintaining what already exists and doing more of the same. This isn’t a step-up role either - you need to have done this before. 

You'll build and lead high-performing product and engineering teams, then spread that same mindset across the entire organisation. That means strong people leadership, experience scaling tech businesses (ideally marketplace or B2B), ownership of P&L outcomes, and a clear vision for where the product needs to go.

The ideal background is product-led with proven accountability across engineering. More P than T in this CPTO role, but you understand both worlds and know how to make them work together to ship what matters.

What’s in it for you?  

These roles don’t come around often. This is an opportunity to drive real growth here and abroad, and the scope, support and trust to do that. 

If you like being a real force for change and having the means to make key decisions and drive that change, this role provides that, while scaling and driving innovation across three different markets, as well as shaping business objectives and vision. 

It is a collaborative culture, and the best idea wins. There are no bottlenecks or egos, but a willingness to change and do things better and deliver value. 

If this possibly sounds like you and you’re curious to learn more, please apply and say hi. 

Brett Skeen

brett.skeen@affix.com.au 

Jarrad Skeen

jarrad.skeen@affix.com.au